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Dealing with Difficult People: Webcast Live | InReach (PRACPRO)
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 Export to Your Calendar 10/5/2020
When: Monday, October 5, 2020
Log-in: 2:45 PM | Program: 3:00 - 4:00 PM
Where: Webcast: Live | InReach

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You will access this CLE program through a third-party website, which will require a username and a password.
Please note that your MSBA login credentials will not work on that website.

CLE Credits: 1.0 Harassment & Discriminatory Conduct* (PRACPRO)

Attorneys often interact with clients, colleagues and other individuals who can really test patience and push buttons. This seminar will focus on strategies for managing tricky personalities with greater command -- without losing your cool.

Specifically, you will learn how to engage the following people in more rational, productive conversations:

  • Upset clients who become increasingly overwhelmed as you try to explain.
  • Colleagues who are ultra-certain of their point of view, and become combative when you try to present yours.
  • Negative clients and colleagues who drain your energy.
  • Manipulative people who can’t be trusted.
  • Abusers who attempt to harass you.
  • Anybody else in your professional or personal life who you may have trouble getting through to, collaborating with, or gaining cooperation from

Presenter: Amy Wood, Psy.D.,Falmouth

* If you have already fulfilled your H&D credit requirement for 2020, this program qualifies for ethics and may be used to fulfill your ethics or general credit requirement.

» MSBA Standard Member: $75
» CLE Club Members: $55
» Support Staff of CLE Club Member: $55
» Legal Support Staff: $60
» MSBA Student: $10

» Non-Members: $105


Supported Operating Systems:
  • Windows 8 or higher
  • Mac OS X 10.5 or higher

Supported Browsers:
  • Microsoft EDGE
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari (for Mac)

A broadband connection providing 
-5Mbps is highly recommended. IMPORTANT
If you will be accessing any of the online content at a work location, it is HIGHLY recommended that you first check with your IT department or Network Administrator to make sure that you have appropriate permissions to install programs and/or the ability to access streaming media.

This program must be watched at the scheduled time and date in order to receive live credit.  

If viewed after the program you will receive general self-study credit.  

Maine Bar Association 124 State St. Augusta, ME 04330