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Dealing with Difficult People: Live (RESCHEDULED) *
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When: Wednesday, May 20, 2020
Registration: 2:30 PM | Program: 3:00 - 4:00 PM
Where: Portland: Embassy Suites | 1050 Westbrook Drive
United States

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This program has been rescheduled as a live webcast to be presented on June 9, 2020.

CLE Credits: 1.0 H&D* (PRACPRO)
Attorneys often interact with clients, colleagues and other individuals who can really test patience and push buttons. This seminar will focus on strategies for managing tricky personalities with greater command -- without losing your cool.
Specifically, you will learn how to engage the following people in more rational, productive conversations:
  • Upset clients who become increasingly overwhelmed as you try to explain.
  • Colleagues who are ultra-certain of their point of view, and become combative when you try to present yours.
  • Negative clients and colleagues who drain your energy.
  • Manipulative people who can’t be trusted.
  • Abusers who attempt to harass you.
  • Anybody else in your professional or personal life who you may have trouble getting through
    collaborating with, or gaining cooperation from
Presenter: Amy Wood, Psy.D.,Falmouth

If you have already fulfilled your H&D credit requirement for 2020, this program qualifies
for ethics and may be used to fulfill your ethics or general credit requirement.

MSBA Member: $70
CLE Club Members: $55
Support Staff of Club Member: $55
Paralegals & Non-Attorney Professionals: $60
Non-Members: $90
MSBA Student Member: $10

A link to program materials will be provided by email to all registrants prior to the program. Printed materials will not be available at the program.

Members and Non-Members need to log in to see the proper registration fees.

  • Members: If you are a member of the MSBA, please sign in to receive the member rate.
  • Non-Members & Non-Attorneys: If you have attended any MSBA event in the past, you have an account with us. If you do not know your username or password, please call the MSBA. We will provide you with login credentials so you can register online.
  • If you have never attended an MSBA event: Please call the MSBA or mail or fax this registration form to register.


Walk-in registrations are welcome and
payment must be made at the time of registration. Walk-in registrants will receive the link at the program to download the materials.
Full refunds will be given to those who cancel by 4:30 p.m., 5 working days prior to the program. Registrants who cancel after this deadline but prior to the program date will be charged an administrative fee of $20 per credit hour, but may choose to receive either the seminar video package (if applicable) for self-study credit or a credit towards another seminar for the remaining balance. A link to download and print the materials will be sent to those who fail to cancel in advance. QUESTIONS? CONTACT US!


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