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Bad Review? Bad Response? Bad Idea!: Webinar Live | *
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When: Wednesday, June 20, 2018
Log-in: 12:45 PM | Program: 1:00 - 2:00 PM
Where: Webinar: Live Replay (CLESeminars)

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You will access this CLE program through a third-party website, which will require a username and a password.
Please note that your MSBA login credentials will not work on that website.


CLE CREDITS: 1.0 ethics

(This is a “simulive” rebroadcast of a previously recorded presentation. Presenter Ellis will be available during the rebroadcast to answer questions.)

Bad Review? Bad Response? Bad Idea! - Ethically Managing Your Online Reputation.

Whether you choose to be online or not (and you should be online) your clients will write you reviews.

Unfortunately, angry clients are much more likely to write about you than happy clients. This webinar will explore the ethical and practical issues surrounding getting good reviews as well as discuss how you should respond when someone bashes you online. Lawyers have been disciplined for their responses to online reviews. Learn from their mistakes!

MSBA Standard Member: $65
CLE Club Members: $51
Non-Members: $80

Members of the judiciary are not eligible for free registration to this program. Please call the
MSBA at (207) 622-7554 with questions.

Jennifer Ellis is an ethics and legal malpractice attorney with the Philadelphia personal injury firm of Lowenthal & Abrams. She also manages the firm’s online presence. In addition, Jennifer serves as a law firm marketing consultant under the name Jennifer Ellis, JD. She assists lawyers with social media, websites, SEO, law firm technology and more. She is a nationally recognized speaker and writer on subjects including ethics, social media, law firm technology, law practice management, websites and marketing. Find Jennifer online at, and @jle_jd.

Daniel Siegel wears two hats–he is a practicing attorney and also a full-time technology consultant. As an attorney, Mr. Siegel focuses his practice on trial and appellate court writing; he also handles workers’ compensation matters and serves as a “second chair” for attorneys – working on the matters that keep them up at night. He can be reached at

Please note that there are no refunds or cancellations for this webinar. If you are unable to attend on the scheduled date/time you will be sent a link to view a recording of the presentation, by If you view a recording on your own, you will earn self-study credits not live. 


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