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From Competence to Excellence, The Ethycal Imperative for Client Service: Webinar Live | MESA
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When: Thursday, April 13, 2017
Log-in: 12:45 PM | Program: 1:00 PM - 2:00 PM
Where: Webinar: Live Replay (MESA CLE)

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From Competence to Excellence: The Ethycal Imperative for Excellent Client Service

CLE CREDITS: 1.0 ethics

The very first rule of the ethics canon calls for lawyers to provide competent representation to clients. Yet, mere competence isn't enough to satisfy our ethical obligations to our clients. We must instead strive for excellence. In this unique webinar, noted legal humorist Sean Carter will highlight the need for excellence in client service and demonstrate the consequences of mediocrity by recounting the sagas of past Ethy Award nominees -- lawyers who earned CLE infamy for the failure to provide excellent client service.

In this webinar, legal humorist Sean Carter will review the competence requirement with
an eye towards demonstrating that the ethical canon actually requires far more than mere competence on the part of practitioners. In doing so, he will discuss:

  • The four competencies (skill, preparation, knowledge, thoroughness)
  • The importance of relevant past experience
  • The Preparation Paradox
  • The different kinds of knowledge required by the rules
  • The three keys to diligent representation (avoiding conflicts of interest, over-commitment and procrastination)

MSBA Standard Member: $59
CLE Club and Staff: $40
Non-Members: $89
Non-Attorney Professional: $59
Legal Support Staff: $45

As a general policy, there are no cancellations allowed once you register for a particular webinar as there are a limited number of seats available. However, in the case of an emergency, we may able to transfer your registration in one webinar to another webinar being conducted within 30 days of the original webinar date. However, any such transfers must be first approved by your bar association (or other sponsoring entity).

1-480-588-6253 or by email

Maine Bar Association 124 State St. Augusta, ME 04330