CLE Policies

Overpayment of Registration Fee

Overpayments, cancellations or transfers resulting in refunds owed to registrants will be handled in the following way:

  • If the amount owed to the registrant is less than $5.00, no refund will be issued. The registrant may request a credit coupon.
  • If the amount owed to the registrant is between $5.00 and $25.00, the registrant will be issued a credit coupon unless otherwise requested.
  • If the amount owed to the registrant is greater than $25.00, the registrant will be issued a refund in the form of a check or a credit card credit.

Cancellation and Issuance of Coupon for Future Seminar

Full refunds will be given to those cancellations received by 4:30 p.m., 5 working days prior to the program. Registrants who cancel after this deadline but prior to the program date will be charged a $75 administrative fee, but may choose to receive the program DVD package (if applicable) and receive self-study credit. A link to download and print the materials will be sent to those who fail to cancel in advance. Telephone 1-877-622-7554.

No-Shows

A link to download and print the materials will be sent to those who fail to cancel in advance or on the day of the program. No refunds will be issued.

Additional Listeners

You may borrow a colleague’s audio, video or DVD package and still earn self-study credit. Just call the MSBA CLE office with the name(s) of the participants and program. We will mail the completion certificate for signature and forwarding to the Board of Overseers. CLE Club Members pay $25, Members pay $35 and nonmembers pay $50.